Knowledge Base
Popular Solutions
Create/Edit Users
This guide provides step-by-step instructions on how to create or edit users in the BOH system. It covers everything from entering user details to assigning roles and hourly rates.
View Menu Item Sales
This guide provides step-by-step instructions on how to view menu item sales. By following these steps, you can easily access data on the quantity and total sales of specific menu items. This information can be valuable for analyzing sales performance and making informed business decisions.
Change Prices/Disable Menu Items
This guide provides a step-by-step process to easily change prices or disable menu items in the back-of-house system. It includes instructions on how to navigate to the Price Editor, filter and search for specific menu items, enable or disable them, and edit prices.
Create/Edit Menus
This guide provides step-by-step instructions on how to create or edit menus in the BOH system. It covers everything from naming the menu to setting visibility and time intervals. If you need to manage menus efficiently, this guide will help you navigate through the process easily.
Create/Edit Price Adjustments
This guide provides step-by-step instructions on how to create and edit adjustments in the BOH system. Adjustments can be used to apply discounts or surcharges to tickets or items, and this guide covers all the necessary settings such as amount, type, user input, reporting options, availability, and time restrictions.
Create/Edit Categories
This guide provides step-by-step instructions on how to create or edit categories in the BOH system. It covers everything from selecting a revenue group to assigning printers and sections.
BOH Address Editor
This video is a training session on using the BOH Address Editor feature within the EdgeServ point-of-sale system. It provides detailed instructions on how to access and modify the BOH address information if ever necessary.
Negative Sale
The video is a training session focused on processing negative sales in the EdgeServ point-of-sale system. It guides users on how to correct situations where sales might mistakenly be processed, and therefore processing a sale for a negative amount back to the customer’s card.
Enhancements & New Features
Version 3.36
FOH
Improved login time in some cases when using iOS 17.4.1
Modified the text to pay feature , when using together with “Send Order to the Kitchen After Paid” flag the ticket will be closed automatically after it’s paid
When using Cash Discount the quick card button and some other workflow charged cash price on credit card
BOH
New “Small” receipt size option
Added option to filter inactive “Menu” in Price Editor
Added new flag to Section settings: “Auto Close Cash Ticket” – If disabled, user needs to press “Close Order” button after paying
Payroll reports can now be sorted by Full Name as well
Inactive terminals are now hidden in Printer Settings master iPad assignment
Added new flag to filter manual QTY control movement on Quantity Control Movement Report
Other
Added site name to automatic email report’s subject
Previous Versions
03/05/2024 – 3.21
01/16/2024 – 3.04
Not on the latest version?