Knowledge Base
Popular Solutions
Create/Edit Users
This guide provides step-by-step instructions on how to create or edit users in the BOH system. It covers everything from entering user details to assigning roles and hourly rates.
View Menu Item Sales
This guide provides step-by-step instructions on how to view menu item sales. By following these steps, you can easily access data on the quantity and total sales of specific menu items. This information can be valuable for analyzing sales performance and making informed business decisions.
Change Prices/Disable Menu Items
This guide provides a step-by-step process to easily change prices or disable menu items in the back-of-house system. It includes instructions on how to navigate to the Price Editor, filter and search for specific menu items, enable or disable them, and edit prices.
Create/Edit Menus
This guide provides step-by-step instructions on how to create or edit menus in the BOH system. It covers everything from naming the menu to setting visibility and time intervals. If you need to manage menus efficiently, this guide will help you navigate through the process easily.
Create/Edit Price Adjustments
This guide provides step-by-step instructions on how to create and edit adjustments in the BOH system. Adjustments can be used to apply discounts or surcharges to tickets or items, and this guide covers all the necessary settings such as amount, type, user input, reporting options, availability, and time restrictions.
Create/Edit Categories
This guide provides step-by-step instructions on how to create or edit categories in the BOH system. It covers everything from selecting a revenue group to assigning printers and sections.
BOH Address Editor
This video is a training session on using the BOH Address Editor feature within the EdgeServ point-of-sale system. It provides detailed instructions on how to access and modify the BOH address information if ever necessary.
Negative Sale
The video is a training session focused on processing negative sales in the EdgeServ point-of-sale system. It guides users on how to correct situations where sales might mistakenly be processed, and therefore processing a sale for a negative amount back to the customer’s card.
Enhancements & New Features
Version 5.35
(Released 03/25/2025)
FOH
Ticket-level adjustment is no longer applied to every item added to the ticket, acknowledging the assigned revenue group, category, or menu item settings.
The embedded Menu Editor in FOH now loads when user name has a space on iPads with iOS 15 and lower.
Pre-Authorized tab’s name no longer adds additional characters with iDynamo 6 with the newest SDK.
Pending transactions with iDynamo 6 can now be canceled using the Cancel button; no need to relaunch the app.
Connected “Add Tip to Credit Card Transactions” user privilege.
Other
On Epson U220 kitchen printers, future order’s date no longer prints with random characters when date and time is set to red color.
Tickets with a requested time in the future now fire and are sent to the kitchen if the server is rebooted.
DynaFlex II Go Magtek readers now work with tap functions.
DynaFlex II Go Magtek readers can now be added to BOH only with the serial number (previously a longer ID was needed).
Previous Versions
09/17/2024 – 3.39
03/05/2024 – 3.21
01/16/2024 – 3.04
Not on the latest version?